Frequently Asked Questions
Please browse our FAQ for quick answers to your questions
The deregulation of electricity and the natural gas industry results in dividing the business into three separate functions: production or generation, transportation or transmission, and supply.
- Generation – the production of electricity or gas
- Transmission/Distribution – the transportation from production to end user
- Supply – the sale of the electricity or gas
Deregulation allows you to choose your electricity supplier throughout different states across America; creating better prices and customer service. Your local utility owns the infrastructure and would continue to deliver your energy or gas; a company such as AmeriFirst would broker your electricity or gas to the most cost effective supplier.
No, but if you switch suppliers more than once in a twelve month cycle, there may be a nominal fee incurred.
Yes, you can switch back to your local utility company without any fee. However, you will need to confirm with your current contract if there is a cancellation fee.
If you lose power or if you have an emergency related to your power, you must still notify your utility company. Utilities are required to respond with equal attention to all of their customers and they do not and cannot discriminate against customers that use other deregulated energy service companies.
When you make the switch from your local utility company, your electrical or gas service will continue uninterrupted. You will still have access to your usage and billing history appearing on your delivery bill from the utility company.
Yes. The only difference is that you will also be saving money. Your local utility owns the power lines and pipes that carry electricity or gas to your home, business, or organization and they will continue to bill you for the delivery of electricity or gas at rates governed by your state. The actual electricity or gas will be supplied by one of our suppliers, AmeriFirst Energy is an energy consulting company that constantly shops for the best wholesale prices to keep your costs down.
The delivery system is still the responsibility of the utility and as such, its safety and reliability. The utility will maintain the lines and repair them if there is an outage or storm. The regulatory body overseeing utilities in your state will help to ensure that the utility continues to provide a safe, reliable delivery system for your use.